activechoice.eu IS OWNED BY Active Choice Ltd.
ALL PRICES ON THE SITE ARE IN BULGARIAN LEV AND INCLUDE VAT!
PRIVACY POLICY
Introduction
This privacy policy applies only to activechoice.eu customers and users of our online services. Your sensitive personal data will be protected when you use our services.
How do we use your personal data?
By providing your personal data, you consent to us using the data collected to enable us to fulfil our commitments to you and to provide you with the service you expect. We need your data for the following reasons:
Create your personal account on activechoice.eu (e.g. your name and your email address)
To process your orders through our online services (e.g. your name, address, date of birth and bank details)
Send you text messages notifying you of the delivery status (e.g. your mobile phone number)
To send you offers for marketing purposes, such as newsletters and catalogues (e.g. your email address, your name and your postal address)
To contact you in case of problems with the delivery of your products (e.g. phone number, address)
To respond to your enquiries and inform you of new or changed services (e.g. your email address)
To notify winners of competitions organised online (e.g. your email address, name, home address and phone number)
To manage your account by performing our credit checks (e.g. name, address, date of birth)
Analyse your personal data to provide you with relevant offers for marketing purposes and information (e.g. name, shopping habits)
So that we can verify that you are of the age required by law to shop online (e.g. date of birth)
We will only keep your data for as long as is necessary to provide you with our services or as required by law. Your personal data will then be deleted. We cannot remove your personal data where there is a legal requirement to retain it, such as accounting rules, or where there are other legal grounds to retain the data, such as ongoing contractual relationships.
What are your rights?
You have the right to request information about the personal data we hold about you. If your data is incorrect, incomplete or irrelevant, you can request that the information be corrected or removed.
Who has access to the data?
We never pass on, sell or exchange your data with third parties for marketing purposes outside the activechoice.eu group. The data that is forwarded to third parties, for example transport companies in connection with the delivery of goods, is used only to fulfil activechoice.eu ‘s commitments to you. activechoice.eu may also provide your personal data to organisations such as credit bureaus or debt collection agencies for the purposes of credit checking, identity verification and debt collection.
How do we protect your data?
We have taken technical and organizational measures to protect your data against loss, manipulation, unauthorized access, etc. We constantly adapt our security measures in line with the progress and development of technology. At Active Choice, we protect your data through the use of encryption. Secure Sockets Layer (SSL) is a feature that encrypts all information sent between a buyer and seller.
Cookies
A cookie is a small text file that is stored on your computer or mobile device and downloaded from it on subsequent visits. activechoice.eu uses cookies to improve and facilitate your visit. We do not use cookies to store personal information or to disclose information to third parties. There are two types of cookies: permanent and temporary (session cookies ). Persistent cookies are stored as a file on your computer or mobile device for a period of no longer than 12 months. Session cookies are stored temporarily and disappear when the browser session is closed.
We use persistent cookies to store your homepage selections and your details if you select ‘Remember me’ when logging into your account.
We use session cookies when you use the product filter function and to check that you are logged in. You can easily delete cookies from your computer or mobile device using your browser. Instructions on how to use or delete cookies can be found in the “Help” menu in your browser. You can choose to disable cookies or receive a notification each time a new cookie is sent to your computer or mobile device.
Please note that if you choose to disable cookies, you will not be able to take advantage of all features.
Third party cookies
We use third-party cookies to collect statistics in a concise form through analytics tools such as Google Analytics and Coremetrics. The cookies used are both permanent and temporary (session cookies). Persistent cookies are stored on your computer or mobile device for a period not exceeding 24 months.
Copyright
The content of this website is copyrighted and owned by activechoice.eu
SUPPLY
Payment for purchases is made:
– payment on receipt of order (cash on delivery)
– by credit or debit card (Visa and Mastercard)
activechoice.eu delivers to Bulgaria with courier companies Leo Express and Speedy:
FOR RETAIL CUSTOMERS
To customer’s address and courier’s office:
For orders up to 50lv. :
By Leo Express (1-2 working days) – 4, 00 BGN delivery;
With Speedy (1-3 working days) – 5 BGN delivery;
For orders over BGN 50. – Free delivery to your address with Leo Express or with Speedy to their office.
If you cannot accept your order for a valid reason, please notify us by email at office@activechoice.eu.
For refusing to receive a shipment without good cause, your access to the site may be restricted or your future orders may not be fulfilled.
FOR WHOLESALE CUSTOMERS
For wholesale orders and shipping terms, email office@activechoice.eu or call 0886 808 900
RETURN AND EXCHANGE
RETURN:
The product can only be returned if the lack, defect or discrepancy is detected in front of the courier during delivery of the shipment, which Active Choice Ltd. is notified by phone at the time of the finding!
REPLACEMENT:
The product can only be replaced if the lack, defect or discrepancy is found in the courier at the time of delivery of the shipment, which Active Choice Ltd. is notified by phone at the time of the finding!
IMPORTANT! activechoice.eu reserves the right to refuse future orders to customers who refuse to accept an order placed by them and to pay the shipping costs incurred by this action accordingly.
COMPANY INFORMATION
Active Choice Ltd.
VAT: 202958092
Veliko Tarnovo,
Street. Ilyo Voyvoda 10
